Kateson | Customer Service |

Please wait (up to a minute) while we process your order.

Thank you.

close
Join Kateson
Join Now
Forgot Password
You will receive an email from us shortly. Click the link to set a new password.
submit
Reset Password
Success! Your password has been reset
submit
User Settings
submit
Email Required
Before you continue browsing the site we need your email
submit
25% of all baby clothes now!
Product Care
Clothes

Machine wash in cold water with soap nuts or environmentally friendly laundry detergent.
Line Dry in shade
Do not use fabric softener or bleach
Iron when dry with a steam iron for best results

Toys

Lac, a natural resin, is used as a surface finish and natural dyes are used for coloring. Lac is a durable surface finish that can be polished to give an attractive shiny appearance. With proper care and handling, lacware toys can have a long life. The following is information on the care and handling of our toys.

  • Protect from impact/ sharp blows:
    Lac is a brittle material that is applied as a thin surface coating on toys. Sharp blows and impact against hard surfaces can result in the lac chipping from the surface
  • Protect from Alcohol / spirits:
    Lac dissolves in spirit. Contact with alcohol can damage the lac coating and the the bright shine may be lost.
  • Protect from adverse temperature changes
    Lacware toys are indoor toys and should be protected from very hot and cold weather conditions. Direct exposure to sunlight for long periods can result in the fading of the colors.
  • Protect from water / moisture
    Contact with water or prolonged exposure to moisture can result in the absorption of moisture by the wood through unprotected surfaces such as orifices and joints. The resulting expansion and contraction of wood can lead to the pealing off of the lac coating
  • Cleaning the toys
    The wooden lacware toys should be cleaned with a dry cloth. When required, the toys can be wiped with a moist cloth and immediately dried with a dry towel.
Returns/Exchanges
Our Return Process

We want you to love your purchase. If you are not happy with your purchase, you can return your item(s) for a full refund within 3 days of receiving your package for an exchange or refund. Returns must be unworn, unwashed, undamaged and with all Kateson garment tags still attached. Please allow for up to 7 days of being received for the refund to show on your credit card.


If you have received a faulty or incorrect item please email us at hi@kateson.com and we will assist you.


We are unable to replace or refund items damaged by incorrect laundering or improper care. Please check the care label before washing.


Please email us at hi@kateson.com for our return address.


*Our products are handmade and hand dyed and therefore will have variations in color, making each product unique.

Shipping Info

Orders placed before 3 PM PST Monday - Friday will be dispatched within 48 hours of payment verification.
If an item from your order is out of stock, we will contact you by email.

 

Delivery Charges
Purchase Total
Ground
2nd Day
$18.00 - $50.00
$6.00
$21.00
$50.01 - $100.00
$6.00
$25.00
$100.01 - 150.00
$6.00
$30.00
$150.01 AND OVER
FREE SHIPPING
$37.00
International Shipping

Unfortunately, we cannot ship to US Territories or foreign countries at this time. 

Size Chart

Our size guide is intended as a guide only as babies come in different shapes and sizes.

Size
Length
Weight
0-3 Months
18-24 IN
7-12 LBS
3-6 MONTHS
24-27 IN
12-16 LBS
6-12 MONTHS
27-30 IN
16-21 LBS